Granitania

Dear User,

Thank you for registering with Granitania. We are committed to protecting your personal information and ensuring your data privacy. Below is an outline of our data processing practices for your information:

Data Processing We process basic personal data as part of our operations. Your information is handled securely and used solely for business purposes.

Data Sharing Your personal data will not be shared with any third-party organizations. We respect your privacy and do not disclose your information without your explicit consent.

Data Security Passwords are stored in an encrypted format to ensure security. Only authorized personnel have access to this data, and we employ industry-standard encryption methods to protect your personal information.

Use of Personal Information The personal data you provide is used to generate invoices and other necessary documentation for transactions. This allows us to deliver our services efficiently while maintaining compliance with relevant regulations.

Communication We may contact you through approved communication channels, as permitted by your preferences. These communications are intended to keep you informed about important updates, offers, or service-related information.

If you have any questions regarding this information or our data protection practices, please feel free to reach out to our support team.

Thank you for trusting Granitania.

Best regards, The Granitania Team

Dear User,

As part of Granitania's commitment to the protection of your personal data, we comply fully with the provisions of the Personal Data Protection Law (KVKK). Here is an overview of how we manage your personal information in compliance with these legal standards:

1. Purpose of Data Processing

Granitania processes personal data solely for legitimate purposes, including account management, invoicing, and ensuring a high-quality user experience. Data processing is limited to what is necessary for the fulfillment of our services and operations.

2. Data Sharing and Transfer

In compliance with KVKK, your personal data will not be shared with any third-party entities without your explicit consent, unless required by legal authorities or as stipulated by law. We prioritize the confidentiality and security of your data.

3. Data Security Measures

All personal data, including passwords, is stored using encryption methods to ensure data security and prevent unauthorized access. We implement technical and administrative measures to protect your data and reduce risks related to data security breaches.

4. User Rights Under KVKK

Under KVKK, you have the following rights regarding your personal data:

To learn whether your data is being processed,
To request information about data processing activities,
To know the purpose of data processing and whether it is used accordingly,
To learn the third parties to whom personal data is transferred domestically or abroad,
To request correction of incomplete or inaccurate information,
To request deletion or destruction of personal data under certain conditions,
To object to certain types of data processing or to any detrimental outcome due to processing.

5. Communication Permissions

By registering, you grant us permission to contact you through designated communication channels as specified by your preferences. These communications are intended to keep you informed of relevant updates, offers, and service-related information.

If you have any questions about this information or wish to exercise any of your rights under KVKK, please contact us via our support team. We are here to ensure your personal data is handled transparently and securely.

Thank you for choosing Granitania.

Best regards,
The Granitania Team

OUR SUPPLY CHAIN MANAGEMENT IS FOCUSED TO PROVIDING THE BEST EFFORTS FOR THE VOICE OF OUR CLIENTS.

In Granitania, as Supply Chain Management professionals, we consider our Global Marketing & Sales Department as our internal customer. Thanks to our efficient workshare philosophy in our organization, our Global Marketing & Sales Department people directly manage and operate all related tasks for the satisfaction of our Clients as our Supply Chain Management team do own part regarding all requests and support calls from Global Marketing & Sales Department considering those as the voice of our Clients.

The critical detail is that; our Global Marketing & Sales Department provides all communications with our Clients while our Supply Chain Management Department provides all communications with our Supplier Partners; in addition, for every single sales operation, there are assigned at least one Global Marketing & Sales Specialist and one Supply Chain Operations Specialist and one Quality Assurance & Control Engineer who together form the specific project team that will successfully complete all the related operations.

A good collaboration between Global Marketing & Sales and Supply Chain Management and Quality Assurance & Control teams fosters proactive decision making, disrupting possible obstacles, effective planning, flexibility at supply and demand management, stabilizing quality of products & service, providing well-executed approaches and actions that meet demand and goals by beginning from our Clients’ RFQ phase till receiving their testimonials after delivery. In this supportive relationship between our these departments, our Supply Chain Management Department indirectly contributes to high levels of customer satisfaction and helps to make our organization the preferred choice for our Clients.

SATISFACTION OF CUSTOMERS & PRESTIGE IN MARKET ARE EQUALIZED IN ALL TEAM MEMBERS’ MINDS.

There are employed approximately 128.000 well trained people, in their own quarries and factories of the supplier partners of Granitania, all with wide experience in the industry and focused to be a part of the thriving cooperation with our organization.

Granitania’s certain operational disciplines in all processes of supply chain management through quarries and factories make it an important task for it to provide periodical courses at supplier partners’ facilities to all their blue and white collar personnel for ensuring the attention paid for the satisfaction of each Client and sense of the prestige in market are equalized in each mind of all relateds at every step of business as one.

While Global Marketing & Sales Department provides information to our Supply Chain Management Department on our products’ market demands, substitute alternatives by our competitors, price levels and competitiveness besides activities of competing organizations, order tracking situations, incentives & advantages, marketing campaigns and all related sales information; this increases our Supply Chain Management Department’s understanding of market demand and marketing initiatives, which in turn improves the supply chain planning abilities.

When Supply Chain Management Department professionals have the right level of market awareness, they can deliver added value and play a proactive role in providing products and services. Also, Global Marketing & Sales Department specialists make it easier and more tasteful for our partners in our supply chain to work together, by attending to our periodical visits to them and participating at training & information programs to keep up with the latest developments regarding their facilities, products and operational skills.

THE FEEDBACKS OF OUR CLIENTS ARE SHARED WITH OUR SUPPLIER PARTNERS FOR CONTIOUS IMPROVEMENT.

In addition; as Global Marketing & Sales Department specialists are providing the feedbacks of our Clients based on our products and services in all manners, this brings a vital chance to let our partners in our supply chain understand the direct effects of their all performances to the brand value and market and competition within; regarding quality assurance and control at each step of their products and production at their facilities as quarries & factories that has an important role to build the demand for their products and all other important details to design the routes for their continuous improvement as it is guided by us.

By focusing its all attention on customer requirements and being in strong cooperation and sharing beneficial information with our Supply Chain Management Department, our Global Marketing & Sales Department specialists indirectly enable our supply chain to strengthen our organization's competitive position and support the successful development of new and more desirable products and better services.

As last, our Global Marketing & Sales Department provides an essential contribution by indirectly transforming the partner companies in our supply chain into efficient elements which are more focused on our Clients’ satisfaction rather than their internal processes, by improving communications, support and collaboration, to make it possible for us to be an extending enterprise with a strong competitive edge.